PROVIDE A FANATICAL CUSTOMER EXPERIENCE
It’s all about the customer
At Saladworks, our customers come first at all costs. We strive to make each customer feel special by saying “yes” to every request and making each person that enters the store feel special. Always remember, to err is human, to recover is Saladworks.
Do the right thing
Integrity and honesty are Saladworks hallmarks. We always stand for the good and noble while having a positive effect on our community and environment . Don’t try to be all things to all people – you will mean nothing to anyone.
Do whatever it takes to get it done
Every day we are innovative and diligent in our pursuit to fanatically please our customers. The Saladworks way means embracing change and encouraging risk taking which yields giant results and creates fanatical fans.
In order for Saladworks to be the greatest restaurant brand, we must recruit and cultivate the best people. This is accomplished by hiring for attitude (energy, ambition and passion), training for skill and empowering our employees to make decisions. Fostering honest feedback and celebrating winners breeds confident and successful future leaders.
Value each other
A humble leader should know that each member is an important component and necessary for a successful team. We must recognize and praise the attempts, abilities and accomplishment of all associates in order to achieve our mission of providing a fanatical customer experience.
Passion to be the best
Be fanatical about everything you do. At Saladworks, we reject stupid rules allowing our team to grow fearless leaders who understand that we will make mistakes and learn from them. We only provide superior products and services to our customers which feeds our goal of being the best.